Privacy Policy
Last Updated: June 7, 2025
At adamo wireless, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile virtual network operator (MVNO) and Voice over Internet Protocol (VoIP) services (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, payment information, and government-issued identification (for identity verification).
- Device Information: Device type, operating system, unique device identifiers, mobile network information, and IP address.
- Usage Data: Call detail records, text message details, data usage, and network performance information.
- Location Information: Approximate location data based on IP address or cell tower information (with your consent).
- Communications: Records of your communications with our customer support team.
2. How We Use Your Information
We may use your information to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and support messages
- Monitor and analyze usage and trends
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who provide services on our behalf, such as payment processing and customer support.
- Business Partners: Our network partners who help us provide the Services.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to:
- Access and receive a copy of your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Set your browser to refuse all or some browser cookies
6. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
adamo wireless
Attn: Privacy Officer
Email: privacy@adamowireless.com
Phone: [Your Customer Support Number]
Address: [Your Business Address]